Pros
- Customized service with certified tax experts
- Educate clients on the tax system and offer preventive strategies
- Updates on IRS compliance allow clients the chance to solve tax issues before they escalate
Cons
- Minimum of $10,000 IRS tax delinquency
- No information on fees for tax relief services
Community Tax is a tax resolution company based in Chicago that has been helping individuals and small business owners manage audits, back taxes, failure to file, and wage garnishments because they owe taxes to the state and IRS. The company also offers tax monitoring and bookkeeping services to ensure their clients’ tax returns are filed on time and without errors. This prevents problems from arising in the future.
Community Tax consists of tax investigators, CPAs, lawyers, and IRS specialists. Members of their team have profiles listed on the company website. Professional and expert advice is a great advantage for taxpayers experiencing tax problems.
Services and Terms
Community Tax helps taxpayers find their way through the complex system of IRS forgiveness while also dealing with issues such as back taxes, bank levies, and penalties. They also educate their customers to empower them. The company also offers services for tax preparation, tax resolution, accounting, and bookkeeping.
The Community Tax Assurance Program is their all-in-one tax solution. This covers IRS account alerts, tax account monitoring, a mobile app for tax monitoring, quarterly tax reports, tax deadline information, and IRS transcripts.
The program offers different service levels for a monthly subscription. Prices start at $34.99 and go up to $99.99 a month. The main goal of the program is to make sure clients are in compliance with state authorities and the IRS and remain compliant once they resolve their issues and outstanding taxes. These rates are for subscriptions to the Community Tax Assurance Program and do not cover the tax relief program service fees.
Available Tax Services
• Tax Preparation
• Small business accounting and bookkeeping
• IRS compliance
• State tax resolution
• Federal tax resolution
• Tax ID theft resolution
How to Start
Community Tax offers a free consultation to new customers. During this initial consultation, they will learn more about the customer and gather information from tax authorities to assess the situation. Experts from the team will provide a free analysis and a recommended plan of action for resolution.
Community Tax will file a Tax Authorization Information Form 8821 or other similarly appropriate forms with the state tax authority on behalf of the customers to start their investigation. Their CPA can get the tax authority’s records and identify existing or potential issues.
With the information from the customer and tax authority, the tax professional then prepares the resolution that they will propose to the IRS or the state. IRS-approved resolutions they may offer are:
• Penalty Abatement
• Installment Agreements (IA)
• Offers in Compromise (OFC)
• Currently Not Collectible Status
• Stair Step Agreement
• Partial Pay Installment Agreement
• Streamline Installment Agreement
Requirements and Service Fees
Community Tax requires a minimum of $10,000in taxes owed. Their fees range from $2,500 to $4,000 depending on the complexity of the case and the amount of time it takes their team to find a resolution. Community Tax promises that its rates are fixed and customized according to the needs of each customer. The website states that there are no surprise charges or hidden fees.
Security and Privacy
Community Tax offers services in all 50 US states. 84% of the 323 reviews on TrustPilot gave an Excellent rating but there is limited information on the website about their results. The privacy policy mentions the use of information provided by customers in sending promotional content. The policy also states that information may be shared with third parties.
One thing to note is the statement that says they reserve the right to sell, transfer or rent personal information to third parties for any purpose at their discretion. Customers who do not want their information shared should call the customer service department to opt-out.
Conclusion
Community Tax doesn’t provide their fees upfront which could be a deterrent to potential customers interested in their services. They do have a good number of positive reviews to back up their long history of good service. The team of professionals holds credentials that allow them to help clients with their tax problems. Although individuals can reach out directly to the state authorities or the IRS regarding tax problems, it can be tough navigating the negotiation or choosing which options they are eligible for.
Community Tax can help taxpayers who require guidance in resolving tax issues. They do not make bold claims about their results but they are focused on educating their clients and preventing them from experiencing the same situation.